Connection Capital: The Human Side of Operational Excellence
Connection Capital: Empowering Women Leaders to Drive Operational Excellence Discover how Karen Holliday uses “connection capital” to drive operational excellence, authentic leadership, and women’s success in business. In Episode 78 of the Teams, Culture and You podcast, I had the absolute pleasure of speaking with Karen Holliday, an operations leader, mentor, and passionate advocate for […]
Cultivating Cultural Competence: The Key to Building Stronger, More Inclusive Organisations

Cultivating Cultural Competence: A Strategic Imperative for Stronger Organisations In my years working in organisational psychology, I’ve seen first hand how cultural competence becomes a defining capability for thriving teams and organisations. When leaders and teams deepen their understanding and skills around culture, they unlock more innovation, psychological safety, inclusivity, and sustainable performance. Below, I summarise and expand on key insights from […]
Leadership Matters: How Your Team Can Be the Calm in the Storm

Your Team Can Be the Calm in the Storm Every leader I talk to right now says the same thing: “I’m overwhelmed.” And no wonder. AI disruption. Relentless cost pressures. Market volatility. Hybrid work dysfunction. Global uncertainty. Leading in 2025 is like standing in a cyclone. The mistake leaders make is thinking they can “wait […]
Podcast Episode 73: The Animals in Projectland with Dawn Mahan
Podcast Episode 73: The Animals in Projectland with Dawn Mahan What do gazelles, dolphins, and lions have to do with project management? A whole lot, according to this week’s insightful guest on Geared for Growth—Dawn Mahan, PMP. In Episode 73, host Josephine Palermo dives into a lively and eye-opening conversation with Dawn, a globally recognised […]
Ambidextrous Leadership: The Key to Success in a Changing World

In today’s fast-paced business environment, leaders need to be able to think both strategically and operationally. They must keep up with the latest trends and developments, whilst also managing the day-to-day demands of the business. This is what is known as ambidextrous leadership. Ambidextrous leaders are able to balance two seemingly opposing forces: exploration and […]
The Global Leadership Forecast 2023: Fragile Workforce, Shortfalls in Trust in Leadership, and the Necessity to Develop New Skills
The Global Leadership Forecast to report series is the longest-running global study of leadership, conducted by DDI. The 2023 forecast surveyed 13,695 leaders from 1,556 organisations. This data reveals a fragile workforce that is struggling to trust their leaders and recognizes the need for new skills in order to succeed. There are many results […]
Today I won in a virtual meeting

Today while facilitating a large meeting, I actually got people to focus and be present in the room. This has been a real challenge for me and others in our new virtual meeting world. Sometimes it’s even a challenge to ask people to keep their camera on! Make a Different Decision Today I did this […]
What We Know About Team Development

I had the idea for this blog because of an article I saw recently on the Atlassian website. It tried to answer the question, “how do you build a kick-ass agile team”. Which is a great question. We would all benefit from knowing how to lead a team to greatness and how to know whether […]
Do Start-Ups Need a HRMS?

We don’t need human resources! Structure is the death of good culture! I’m hearing this a lot lately. Particularly from organisations in start-up stages in the tech space. Whilst these organisations are in the early stages of their evolution, they already have a large number of staff (around 250 or over) and they do care […]
Transitioning to Hybrid Working

Transitioning to Hybrid Working is not about going back to normal. 2020 was the year the world went remote. Work from home became a daily norm. Two years later, we now see world economies easing into the new normal. However workplaces are anything but ‘back to normal’. Employers want to re-establish normality and employees want […]
