Josephine Palermo

I help Businesses and Entrepreneurs achieve greater revenue by creating business systems that are geared for growth. I help them identify which business systems and cultures are not geared for growth and show them how to change them. I help them change processes, tools, people and culture to achieve bigger dreams in their business. I find untapped potential in people and systems, freeing up resources that can be used to help businesses grow and thrive. The results are more time for business owners and managers, more value to customers and more engaged staff. I have a vast experience in changing business systems in large organisations and institutions. I want to bring these approaches to business owners by identifying the small changes that can make big differences. I'm passionate about new ways of working and inspired by technology, and particularly how it can transform people's lives. And I'm passionate about thinking about work differently so that we can bring our whole self to work. I value innovation, social progress, team work / projects, flexibility and agility. I'm bold and colourful yet diligent and thorough, with a work ethic that comes from my Italian roots. I'm a conceptual thinker and know how to execute change for small or large teams.

man doing parkour

Reenergising a Depleted Team: 6 Conditions

Many of my clients have been noticing the same thing, “Everyone on my team seems tired…all the time. It seems like they’re in a fog, and I don’t know what to do.” The last two years of volatility, increased employee turnover, supply chain disruptions, and changing workforce expectations about flexibility are culminating in a human …

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young woman standing in front of her team who are cheering

Why we are not serious about developing team leaders?

In many of the organisations I work with, I find that teams are a protective factor against the adverse effects of stress and burnout. We know that team leaders and managers play a critical role in the team’s performance and their engagement. Yet many organizations are missing an opportunity to seriously develop team leader capability  …

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PWC report

Balancing Act: The New Equation in Hybrid Working (Part 1)

The Covid-19 pandemic led to many benefits for workers, one of which is the work-from-home arrangement. As much as it has proven to be cost and time efficient, working remotely has also led to feelings of isolation and burnout for some people as well as issues of visibility for employers. Regardless, the study conducted by …

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team communication

Why Diverse Teams Need Psychological Safety to Excel

We know that different perspectives and ideas lead to innovation and better performance. However, in practice, diversity can sometimes hurt team performance resulting in frustration or misunderstanding. Why is this so? Diversity on its own is not enough, we also need enablers to optimise a team’s performance so they can leverage diverse perspectives, skills and …

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start-up company

Do Start-Ups Need a HRMS?

We don’t need human resources! Structure is the death of good culture! I’m hearing this a lot lately. Particularly from  organisations in start-up stages in the tech space. Whilst these organisations are in the early stages of their evolution, they already have a large number of staff (around 250 or over) and  they do care …

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Hybrid Work

Transitioning to Hybrid Working

Transitioning to Hybrid Working is not about going back to normal. 2020 was the year the world went remote. Work from home became a daily norm. Two years later, we now see world economies easing into the new normal. However workplaces are anything but ‘back to normal’. Employers want to re-establish normality and employees want …

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