Episode Video Podcast Feb 8, 2026 46:20

Leadership Lessons with Noel Massie, former VP Operations at UPS

Leadership Lessons with Noel Massie, former VP Operations at UPS
46:20
Podcast Leadership Lessons with Noel Massie, former VP Operations at UPS
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About this episode

 In this engaging conversation, Noel Massieshares his extensive leadership journey, emphasizing the importance of integrity, mentorship, and investing in people. He reflects on his time at UPS, the values that shaped his leadership style, and the challenges faced by newlypromoted leaders. Through anecdotes and practical advice, Noel highlights the significance of listening, establishing clear expectations, and fostering an inclusive environment to drive success in teams. Discover the pivotal moments that shaped his career, the importance of mentorship, and the values that drive successful leadership. Noel sharesinsights from his book, "Congrats You've Been Promoted," offering practical advice for new leaders navigating their roles. Tune in for a conversation filled with wisdom and actionable strategies for personal and professional growth. 

Chapters 

Contact Noel at https://noelmassie.com/ Contact Josephine at https://gearedforgrowth.biz/

Video chapters Jump to a moment

  1. 1:11 Career Milestones and Leadership Philosophy 
  2. 3:47 Influence of Family and Early Role Models 
  3. 7:31 UPS: A Value-Based Organization 
  4. 11:43 The Importance of Employee Inclusion 
  5. 13:38 Leadership Trajectory and Evaluation 
  6. 18:03 Navigating Tough Decisions and Conflict Resolution 
  7. 22:31 The Impetus for Writing a Book 
  8. 23:47 Leadership on the Front Line 
  9. 26:59 Building Confidence in New Leaders 
  10. 28:14 Establishing Terms and Conditions 
  11. 33:16 Navigating Organizational Politics 
  12. 38:09 Investing in People for Success