“Time is the enemy of empathy.”
In this conversation, Michael Reddington takes everything he learned about being a Forensic Interviewer and applies it to leadership and negotiation contexts. He emphasizes the need for creating conditions that encourage honesty and vulnerability while also addressing common listening mistakes.
Michael contrasts active listening with his disciplined listening method, highlighting the significance of situational awareness and the need to give up control in conversations to foster better communication. The discussion also touches on the role of vulnerability in leadership and the importance of emotional regulation to influence better in even difficult situations.
Chapters
00:00 Introduction and Background of Michael Reddington
04:59 Common Listening Mistakes
09:51 Active Listening vs. Disciplined Listening Method
14:45 Creating Conditions for Honest Communication
19:48 The Role of Vulnerability in Communication
24:28 Understanding Situational Awareness in Communication
27:41 The Impact of Time on Empathy
29:30 Strategies for Slowing Down Conversations
32:52 The Illusion of Control in Conversations
38:05 Looking Ahead: The Companion Book and Future Insights